FAQ
After we receive your order, we will send your order within 2 days. (Except holidays)
We will use anti-vibration package, in order to ensure that your package can be safely delivered to you. So you have no worries.
Our warehouses are strategically located in New Jersey and California (U.S.), Canada (CA), Dunstable (UK), Bremen (DE), Sydney (AU), and Guadalajara (ES) to support efficient fulfillment. Estimated delivery times fall within 3-7 days, depending on your location and the inventory status at the respective warehouse. Besides, we have FBA warehouse same as Amazon, the delivery time is about 2-5 days.
For shipments to Canada, we have a local warehouse, however, inventory and SKUs are limited. If an item is out of stock locally, it will be shipped from our China warehouse or other overseas warehouses via Standard Shipping or Expedited Shipping.
Estimated delivery times:
- Standard Shipping, using 4PX & Yanwen: 7-15 business days.
- Expedited Shipping, using FedEx, DHL, UPS & USPS: 3-7 business days ( Tax required, need your tax number or ID number)
Note: Delivery times are estimates only and may be affected by customs clearance, shipping delays, and weather conditions.
No. Product prices and shipping fees do not include Canadian import duties, GST/HST/PST, or carrier clearance/handling fees unless clearly stated otherwise.
Orders shipped to Canada may be subject to import duties, GST/HST/PST, and customs clearance, brokerage, or handling fees assessed by the Canada Border Services Agency (CBSA) or the carrier.
These charges are not included in the product price or shipping fee unless otherwise stated, and are generally the customer’s responsibility.
If you receive the wrong product or a damaged item, please contact us immediately at support@nicecnc.com.
We will respond as quickly as possible and provide a suitable solution, including a refund or replacement if applicable.
We accept PayPal, Mastercard, Visa and other credit cards payment. Not only we will secure your payment, but also will the paypal, stripe platform guarantee your Money.
If you are satisfied with our merchandise, please give us all 5 stars on Trustpilot or our website product review page. If you have any questions, please do not give us negative feedback. Please inform us immediately, we will give you the best service and solution.
If you have any questions about the fitment and getting coupon code, please contact us:
Email: Support@nicecnc.com
Facebook: @Nicecnc
Instagram: @nicecnc_official
Glad to hear that you like our products. Please contact our wholesale seller by email: wholesales@nicecnc.com WeChat: 18024192279 Whatsapp: +86 13433398979